What makes dealing with my office easier for you?
I want you to be involved in the decision-making process as much as possible. I rely on your instructions. Please bring all documentation with you to the initial consultation and let me have any documents that may come into your possession later as quickly as possible. You should let me have the original of any orders, judgements, penalties etc. without delay.
Legalese can be a difficult language when the client does not understand it. Don't be afraid to ask questions. You have every right to be properly informed. I will send you duplicate copies of all initiatives taken (correspondence, submissions) without the need for you to request them.
Preferably in writing
Wherever possible, please provide your information in writing, by fax or email. You can email Mr. Mock directly at . No one else is authorised to access that account. I must point out the security risks associated with the use of email however and I recommend that you do not send any confidential information this way.
If you prefer the telephone for brief information, please note the following:
My secretary passes information on promptly. If I am unavailable, please let us know the best time to contact you. You will receive a call back within 24 hours.
Rights for victims with personal injuries
I only represent the victims of road traffic and other accidents and the victims of violent crime with personal injuries and cases of medical negligence; I do not represent insurance companies to avoid any conflict of loyalties. Such misfortunes regularly lead to insurance disputes and often to problems in the workplace as well. I will provide you with detailed advice and comprehensive representation in respect of the legal consequences of such incidents. My years of experience also give me the ability to help ensure optimum medical treatment and counselling.
My primary concern is the best possible support for my clients so that they receive what they are entitled to.
Who pays the legal fees?
If none of the options mentioned below apply then the costs in question shall be borne by the client. The amount of such costs may be capped at a fixed amount at any time.
In principle, legal fees must be borne by the party subject to the proceedings in questions, in other words, the party that loses the case.
For parties injured in a road traffic accident, the adverse party's liability insurance will generally be required to pay for the legal fees.
Anyone who has corresponding legal protection insurance will be covered by it in that it will pay the legal fees and any experts' fees, in particular even when no payout is due under liability insurance.
In contested proceedings, an application may be made to conduct such proceedings for free if the injured person or litigant is unable to pay for the lawyer or the proceedings in the event of losing the case. In many cases, a lawyer can only determine whether or not this is the case following an initial consultation.
Finally, depending on the field of law, there are other cost coverage options, for example for victims of violent crime and road traffic accidents.